SHIPPING & DELIVERY POLICY

At Desert Springs, we are dedicated to delivering the beauty of our fresh flowers and arrangements right to your doorstep across the UAE, ensuring they arrive in perfect condition to brighten your day. Here's how we make it happen:

Delivery Area

We currently offer delivery services within 6 Km radiun from our shop.  [If applicable: For deliveries outside this area, please contact us to discuss options].

Delivery Methods

In-House Delivery: We utilize our own dedicated delivery team to ensure your order arrives in perfect condition.
Third-Party Delivery Partners: We may also partner with third party delivery team to offer wider delivery coverage.
Delivery Fees

Delivery fees are calculated based on factors affecting cost, e.g., "distance", "order value", "delivery time window"
A minimum order value may be required for delivery.
Delivery Time

We strive to deliver your order within 45 minutes
Delivery times may vary depending on factors affecting delivery time, order volume, traffic conditions, weather etc.
For specific delivery time requests, please contact us and we'll do our best to accommodate your needs.
Order Tracking is available in our website.
Order Acceptance

Please ensure someone is available at the delivery address to receive the order.
In case of multiple delivery attempts or failure to deliver due to an incorrect address or unavailability, a redelivery fee may apply,
Special Instructions

If you have any questions or concerns, please don't hesitate to contact us:

Phone:
Email: 

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